Please be advised that we will be performing scheduled infrastructure maintenance to the Asia Pacific region(s), Production environment.
Expected Impact: The Cloud services will be intermittently unavailable. The primary services affected are Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock. The scheduled time of the maintenance window is a consolidated time of all the servers in the Asia Pacific region(s), hence it will not be a complete service outage for the entire time for individual regions.
Posted Nov 14, 2025 - 19:58 UTC
This scheduled maintenance affects: Asia Pacific (AP) (Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).