SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.
Posted Jun 03, 2026 - 17:19 UTC
Monitoring
SmartSync Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
Posted Jun 03, 2026 - 16:42 UTC
Update
Engineering teams remain fully engaged and are working with urgency to implement a fix for this issue. We are closely monitoring progress toward resolution. An update will be provided within the hour. We apologize for the disruption and appreciate your continued patience.
Posted Jun 03, 2026 - 16:18 UTC
Update
Engineering teams remain fully engaged and are working with urgency to implement a fix for this issue. We are closely monitoring progress toward resolution. An update will be provided within the hour. We apologize for the disruption and appreciate your continued patience.
Posted Jun 03, 2026 - 14:51 UTC
Identified
The source of the SmartSync Cloud Service Partial Outage has been identified and we have found a potential solution.
Posted Jun 03, 2026 - 13:48 UTC
Update
We are continuing to investigate this issue.
Posted Jun 03, 2026 - 13:16 UTC
Investigating
We are experiencing a Partial Outage of our SmartSync Cloud Service in the Europe region(s), limited user impact. Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.
Posted Jun 03, 2026 - 12:20 UTC
This incident affected: Europe (EU) (SmartSync Cloud Service).