CaseWare Cloud Service Upgrade Notification ( Asia Pacific 1 / Asia Pacific 2 / Asia Pacific 3 / Asia Pacific 4 )
Scheduled Maintenance Report for CaseWare Cloud
The scheduled maintenance has been completed.
Posted Oct 18, 2021 - 18:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 18, 2021 - 16:30 UTC
We will be performing scheduled maintenance to upgrade CaseWare Cloud Service to Cloud 31.2 for the Regions Asia Pacific 1 / Asia Pacific 2 / Asia Pacific 3 / Asia Pacific 4.

System(s) Affected: There will be a staged roll-out of this upgrade. Affected customers have been notified separately.

Expected Impact: All CaseWare Cloud services will be unavailable during the upgrade window.

Action Required: We recommend that you save your work and log out of CaseWare Cloud prior to the start of the maintenance period. If you are on Working Papers 2019 and higher, you can continue to work on your files offline. Earlier versions of Working Papers using Cloud security will be unavailable during the maintenance window.
Posted Oct 14, 2021 - 16:03 UTC
This scheduled maintenance affected: Asia Pacific (AP) (CaseWare Cloud Service (AP), SmartSync Cloud Service (AP), SE Platform (AP), AnalyticsAI (AP)).