Data Analytics Platform, Partial Outage for United States Users

Incident Report for Caseware Cloud

Resolved

Data Analytics Platform - Imports Service, in the United States region(s) monitoring has resumed successfully - Incident Resolved.
We apologize for any inconvenience.
Posted Mar 21, 2025 - 15:25 UTC

Monitoring

Data Analytics Platform - Imports Service, in the United States region(s) has resumed normal activity.
We are actively monitoring our systems to ensure that there are no residual issues.
We will continue to provide updates as necessary.
Posted Mar 21, 2025 - 15:12 UTC

Investigating

We are experiencing a partial outage of our Data Analytics Platform - Imports Service, in the United States region(s), preventing users from importing data. Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour.
We apologize for any inconvenience.
Posted Mar 21, 2025 - 14:59 UTC
This incident affected: United States (US) (Data Analytics Platform).