CaseWare Cloud Service Maintenance Notification (all EU Servers)
Scheduled Maintenance Report for CaseWare Cloud
Completed
The scheduled maintenance has been completed.
Posted Oct 24, 2021 - 02:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 23, 2021 - 19:03 UTC
Scheduled
We will be performing an emergency maintenance to the CaseWare Cloud Service in the regions Europe 1 / Europe 2 / Europe 3 - Africa / Europe 4 - Africa / Europe 5 - Netherlands / Europe 6 - Africa / Europe 7 - Netherlands / Europe 8 - Germany / Europe 9 - Netherlands / Europe 10 / Europe 11 / Europe 12 - Africa / Europe 13.

Expected Impact: All CaseWare Cloud services will be unavailable in the individual firm only for approximately 2 to 15 minutes during the maintenance window. The total of 7 hours window is a consolidated duration of all the firms..

Action Required: We recommend that you save your work and log out of CaseWare Cloud prior to the start of the maintenance period. If you are on Working Papers 2019 and higher, you can continue to work on your files offline. Earlier versions of Working Papers using Cloud security will be unavailable during the maintenance window.
Posted Oct 22, 2021 - 18:21 UTC
This scheduled maintenance affected: Europe (EU) (CaseWare Cloud Service (EU), SmartSync Cloud Service (EU), SE Platform (EU), AnalyticsAI (EU)).