Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2023 - 04:00 UTC
Scheduled
Please be aware that we will be performing scheduled infrastructure upgrade to the CaseWare Cloud Service in Canada and United States regions.
Expected Impact: The Cloud services will be intermittently unavailable. The primary services affected are SE, Collaborate, SmartSync Services & Working Papers.
The hours of the maintenance window is a consolidated time of all the servers in Canada and United States regions. The service will be intermittently affected only a short period during the patch upgrade to each region specific server. For impact precision to all areas a shorter maintenance window notification will be displayed in local time format during the login process to Caseware Cloud.
Posted Sep 14, 2023 - 17:02 UTC
This scheduled maintenance affected: United States (US) (Caseware Cloud Service) and Canada (CA) (Caseware Cloud Service).