SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.
Posted May 19, 2025 - 16:05 UTC
Monitoring
SmartSync Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
Posted May 19, 2025 - 16:01 UTC
Update
Continuing to investigate the outage of our SmartSync Cloud Service service(s). At this moment no additional information is available, we will keep you informed as new information becomes available.
Posted May 19, 2025 - 15:42 UTC
Investigating
We are experiencing a Degraded Performance of our SmartSync Cloud Service in the United Kingdom region(s). Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.
Posted May 19, 2025 - 13:57 UTC
This incident affected: United Kingdom (UK) (SmartSync Cloud Service).