Caseware Cloud Service Maintenance Notification - Germany and Africa Regions

Scheduled Maintenance Report for Caseware Cloud

Completed

The scheduled maintenance has been completed.
Posted Sep 20, 2023 - 23:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 20, 2023 - 21:00 UTC

Scheduled

Please be aware that we will be performing scheduled infrastructure upgrade to the CaseWare Cloud Service in Germany and Africa regions.

Expected Impact: The Cloud services will be intermittently unavailable. The primary services affected are SE, Collaborate, SmartSync Services & Working Papers.

The hours of the maintenance window is a consolidated time of all the servers in Germany and Africa regions. The service will be intermittently affected only a short period during the patch upgrade to each region specific server.
For impact precision to all areas a shorter maintenance window notification will be displayed in local time format during the login process to Caseware Cloud.
Posted Sep 14, 2023 - 16:55 UTC
This scheduled maintenance affected: Europe (EU) (Caseware Cloud Service).