Caseware Cloud Service Maintenance Notification - United States, Canada and Europe

Scheduled Maintenance Report for Caseware Cloud

Completed

The scheduled maintenance has been completed.

Posted Jul 30, 2026 - 01:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 30, 2026 - 01:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Jul 29, 2026 - 21:29 UTC

Scheduled

Please be advised that we will be performing a short maintenance to the United States, Canada and Europe region(s), Production environment.

Expected Impact: The Cloud services will be intermittently unavailable.
The primary services affected are Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, and Sherlock.

Posted Jul 29, 2026 - 18:07 UTC

This scheduled maintenance affected: United States (US) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock), Europe (EU) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock), and Canada (CA) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).